Refund Policy

Due to the nature of our products and for hygiene reasons, all sales are final.

We do not offer refunds, returns, or exchanges on wigs, bundles or hair care products. Each product is custom-made or inspected to ensure quality before shipping. 

Please double-check your order before completing your purchase—this includes cap size, color, length, and texture.
If you have any questions before placing your order, don’t hesitate to reach out—we’re happy to help you make the right choice.
Please note, we are not responsible for any incorrect information provided during the ordering process.

Damage or incorrect items: If you receive the wrong item or your package arrives damaged, please contact us within 48 hours of delivery with:

• Your order number
• A clear photo of the item and packaging

We will assess the issue and offer a resolution where applicable.

Thank you for understanding and supporting our small business!